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Are you visiting our resort for a sport event or for spending a day on the beach to discover our destination?
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FAQ
Why isn’t there a swimming pool?
By choice....we believe that the best swimming pool is that "natural" one that gently slopes down from the water’s edge to the bordered and safe water of our sea front.
How far away from the sea is the Camping site?
The Campeggio PuntAla enjoys a beachfront position, but due to being very extensive there are several points that be even as far as a maximum of 300 metres away.
Are the pitching areas in the shade?
The Camping site spreads inside approximately 30 hectares of pine forest and for this reason, almost every single accommodation area is in the shade.
Can I bring my cat or dog?
The internal regulations establish that not all pets are accepted. The only exception is access to dogs in the commercial areas provided they are on leashes. Access is always prohibited to the accommodation area. Guide dogs for the visually impaired are admitted. From year to year, during several weeks in the low season, exceptions may apply to small dogs. Please contact our centre to find out which ones are admitted.
What is included in the price as equipment in the homes? Do I have to bring anything?
The bed and bathroom linen, the main kitchen utensils and provisions all form part of the equipment supplied.
How far away from the nearest town is the Camping site?
The closest towns, which are about 9/10 km away, are Punta Ala, Follonica and Castiglione della Pescaia. Located inside the structure is a supermarket where it is possible to find all the main foodstuffs, plus 2 bars/ restaurants and a boutique that sells beach apparel, newspapers, magazines, tobacco and certain camping items.
Is there any public transport to and from the main centres?
Connections with the public transport are not very frequent. However there is a bus service that connects our structure with the Follonica train station where there is a taxi service. In the area there are all the main car hire companies. For several weeks during high season there is a private shuttle service that runs from our Camping site and other similar structures to Castiglione della Pescaia. Ask for the new timetable from our call centre.
Why can’t I book the dates of my vacation that I prefer?
The dates you selected are probably not available. Reset the calendar to search for earlier or later dates. There are no restrictions regarding the days of the week on which you can arrive or depart.
Are there any animations for children?
The entertainment service we offer differs from the standard entertainment with animation thanks to daytime “programmes” that are especially designed by professionals in this sector for pre-school and school-age children. In the evenings however, various artistic shows are proposed which are mainly free of charge but at times for a fee, also for adults.
Why aren’t motor scooters and motorbikes allowed inside the Camping site?
In order to safeguard the peace and quiet, as well as the safety of our guests these vehicles are prohibited. Nevertheless there is a special parking area facing onto the entrance to the resort.
Is there free WiFi?
Navigation is in public "free Wi-Fi" mode without any time or traffic restrictions. Access is possible by means of a pass-phrase or social network log-in. ATTENTION: If you need to make professional use of Wi-Fi, we suggest you use a different and more reliable means of connection as the public access service we offer free of charge could be clogged up with a high number of accesses.
How much electrical cord should I bring?
The distance from the electrical columns that provide the electricity supply varies from area to area. We therefore suggest bringing an extension of at least 25 metres. However, it is possible to find cords and cables for this purpose at our internal bazaar.
It is necessary or obligatory to book in the restaurants?
Although not obligatory, booking dinner at both restaurants is recommended.
Where can I buy an electrical cord?
It is possible to find cords and cables already set up for all your needs at our internal bazaar.
Can I pitch a tent in the area of my campervan?
It is possible to pitch a maximum of two additional tents free of charge in the area (of any category except those fitted out by the Camping site) provided the total number of persons registered does not exceed 6.
I forgot my tent at home, do you sell or rent tents that belong to you?
Small tents, mats, sleeping bags and other typical camping gear are available from our internal bazaar. Campeggio PuntAla also provides other facilities – known as tent houses – which are fitted with all the basic equipment needed for enjoying a camping experience.
Is there a doctor on site?
The service standards of our category require the availability of a doctor on call in the structure. The Camping site has an infirmary which is open at specific hours, usually from mid June until the end of August.
What should I do in case of an emergency?
There is an emergency management system that foresees an evacuation plan in case of need (fire, floods, etc.). We invite all guests to study the plan when they arrive in the structure. However, implementation of the evacuation procedure is notified by means of a repetitive siren.
Can I purchase the half/full board services when I’m already there?
The two in-house restaurants serve only à la carte menus. Therefore, a traditional meal plan service is not offered.
Is there a limit to the number of people for occupying the homes and areas?
Some of our accommodation solutions can house a maximum of 5 adults + 1 child, others, 4 adults, and others 3 adults + 3 children (guests are invited to examine the detailed layouts in the Accommodation section). No more than 6 people can be registered in each area.
Is there a bicycle storage area inside the Camping site?
The bike storage is available inside the Bike Center for a limited number of bicycles. It is recommended to book this service. The cost is Euro 5.00/bicycle per day.
What do I have to do to participate in the fidelity programme?
On our website, in the sectionFidelity you will find the information and form to be filled out and sent in for joining the programme.
Do you carry out or have you recently carried out disinfestations of the mosquitoes?
The mosquito is a native insect which is very widespread and typical of the swamp areas located outside some of the borders of the resort. Whenever and if the weather conditions permit, nocturnal raids of the mosquitoes are carried out with insecticides that are absolutely harmless for adults and children. As an additional precaution, guests are usually asked not to hang damp clothes or other items on the veranda during the disinfestations that will be notified in advance.
Will I find all the necessary equipment on site for playing tennis and for the sailing lessons?
The tennis courts are available for a fee, likewise rackets and tennis balls. The sailing school provides all necessary materials for its students (however, for the sake of hygiene we recommend you bring your own wetsuits, gloves, footwear and any other equipment you already own).
Can I park my car in the area?
Only camper vans, car-caravans, motor-homes and air-camping vehicles which are validated for staying in camping sites are permitted to remain on site for more than the 2 hours allowed for loading and unloading baggage and equipment, provided they are in the relative accommodation areas. Exceptions may be made if the safety conditions are guaranteed in some ways. Otherwise, the cars must be parked outside the camping site in the specific parking lots made available for this purpose.
Do you carry out differentiated waste collection?
Yes, for several years now we have been carrying out differentiated door-to-door collection of all the various waste and recyclable materials. We invite guests to read the regulations in the facility regarding correct collection and to ask for the relative bags and collection times.
What are the opening hours for the half/full board services?
In view of the special agreement with the management, the half and full board meal service begins with dinner on the night of arrival and the timetables are as follows: 8:00-10:00 (breakfast); 12:30-14:30 (lunch); 18:30-20:30 (dinner).
Are the accommodation facilities equipped with camp beds and other specific equipment for children?
For those who reserve one of the accommodation solutions provided by us (Mobile Homes, tent houses), camp beds (without bed linen or mattresses), as well as cots, high chairs and baby bottle warmers are available on request. However, due to the limited number of these items it is recommended to book them before arriving.
Is there sufficient room for putting a cot or camp bed inside the home?
Yes, in the double bedrooms but only of the Mobile Home PuntAla homes 45 m2. In the rooms of all the other types but mainly in the living room. It is not possible to remove the internal furniture of the structure to make room for a cot or camp bed.